To our amazing customers…
Due to government restrictions easing we have made the decision to reopen our Fitzroy boutique with reduced trading hours and days. Please click here to view our opening hours as these are subject to change.
To ensure we can continue to stay open we need all customers to please adhere to the following conditions of entry. The below conditions are social distancing and protection measures we have put in place for the health and safety of our staff and customers.
Alongside the conditions of entry our store has implemented additional health and safety measures. This includes staff hygiene practices enforced, regular cleaning and sanitising of the store and products, limited staff members working together at one time, staff working from home where possible, social distancing measures enforced with couriers and supplier visits, time limits on the amount of time customers spend in store and overall reduced store hours. We are also following health and safety guidance issued by the Australian and Victorian governments regularly.
Our online store is continuing to trade as normal with same-day dispatch on orders before 11am and local pick up an option. As we have always mentioned, health and safety is a huge priority for us and all orders are packed hygienically. Our staff are wearing gloves and masks and using hand sanitiser whilst packing orders and the store/stock is cleaned regularly.
NB: There are some delays with Australia Post currently so we ask that you place your orders with enough time to reach you, please visit the Australia Post website for more information. We send a tracking number email (check your junk folder) once your order has been dispatched, please track your order before contacting us. https://auspost.com.au/about-us/news-media/important-updates/coronavirus
As restrictions have eased, we are not in the clear as yet, so we ask – if you do not need to come in store please order online. We have the following to assist with all of your Lore needs. We also request that if you are feeling unwell or have been in contact with anyone who is unwell or tested positive to Covid-19 please do not come to our store.
- Same day dispatch on orders placed before 11am
- Free Shipping on all orders
- Afterpay is available on orders over $99
- Complimentary gift wrapping on all orders
- Free samples sent with all orders
- Fragrance help: if you have any questions or need help choosing a new fragrance please reach out to us on
email (email@example.com) or Social media messengers. Facebook, Instagram & Twitter
Thank you for your ongoing support. Stay safe, reach out to your loved ones and let’s all work together to get through this challenging and awful time.
Jade, Jess & Teag x